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What is Hospitality Worldwide, and what services do you offer?

Hospitality Worldwide is a premier event hospitality agency specialising in providing exclusive experiences in sports, entertainment, travel, and tours. We offer a wide range of VIP packages for live events, including sports tournaments, concerts, and cultural festivals.

How can I contact Hospitality Worldwide for inquiries or bookings?

You can reach out to us through our website's contact form, send us an email at sales@hwsportstravel.com, or give us a call on 0330 113 8887 or Whats App 07822 010749.

Do you have a physical office, and can I visit in person?

Yes, our office is located in Chislehurst, Bromley for in-person consultations. Please contact us to schedule an appointment. Alternatively, we are more than happy to make arrangements to visit you.

What sets Hospitality Worldwide apart from other event hospitality providers?

We pride ourselves on our extensive industry experience, global network, and personalised service. Our commitment to excellence ensures that every client enjoys a unique, unforgettable experience tailored to their preferences.

How can I choose the right event package for my preferences?

We offer a variety of event packages to suit different tastes and budgets. Our team will assist you in selecting the perfect package based on your interests, preferred dates, and budget.

What's the process for booking an event package?

After contacting us, we'll discuss your requirements and preferences. Once we have a clear understanding of your needs, we'll provide a customised proposal and issue an invoice for payment.

Can I make changes or upgrades to my event package after booking?

Yes, we understand that plans may change. You can discuss any modifications or upgrades with our team, and we'll do our best to accommodate your requests, subject to availability.

What is the payment process for booking an event with Hospitality Worldwide?

We will issue an invoice based on the selected event package and agreed-upon terms. Payments can be made via bank transfer, credit card, or other mutually convenient methods.

What's included in the event packages offered by Hospitality Worldwide?

Our event packages typically include premium tickets, accommodation, hospitality access, and exclusive experiences. Specific inclusions vary depending on the event.

Can you arrange transportation to and from the event venue?

Yes, we can arrange transportation services as part of your event package. Let us know your requirements, and we'll provide options tailored to your needs.

What should I expect during my event experience with Hospitality Worldwide?

You can expect a seamless, stress-free experience with VIP treatment. From premium seating to exclusive access, our goal is to ensure you enjoy every moment of your chosen event.

Are there age restrictions for booking event packages?

Age restrictions may apply depending on the event and venue policies. We will inform you of any age-related requirements when discussing your booking.

What is your cancellation policy for event bookings?

Our cancellation policy varies depending on the event and its terms and conditions. We recommend discussing this with our team during the booking process.

What happens if an event is canceled or rescheduled by the organiser?

In the event of a cancellation or rescheduling by the organiser, we will work with you to provide suitable alternatives or process refunds, as per the event's policies.

Can I purchase insurance for my event package to protect against unforeseen circumstances?

Yes, we can provide information about event insurance options, and you can choose to purchase coverage to protect your investment.

How long does it take to receive a refund for a cancelled event?

Refund processing times can vary based on event policies and payment methods. We will facilitate the refund process promptly and keep you informed throughout.

How do you handle my personal information and data?

Hospitality Worldwide takes data privacy seriously. We follow strict privacy and security measures in accordance with applicable laws. Please refer to our Privacy Policy for more details.

Is my payment information secure when booking with Hospitality Worldwide?

Yes, we utilise secure payment processing systems to safeguard your payment information. We comply with industry standards to protect your financial data.

Do you share my contact details with third parties for marketing purposes?

No, we respect your privacy. We do not share your contact information with third parties for marketing without your explicit consent.

How can I access or update my personal information on file with Hospitality Worldwide?

You can request access to your personal information or make updates by contacting our data protection officer or referring to our Privacy Policy for guidance.

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